Frequently Asked Questions

Everything you need to know about your comfort and style.

What makes Orthofeet® footwear different from standard shoes?

Our shoes are engineered with biological arch support, premium cushioning, and an ergonomic design to provide unparalleled comfort and relief for foot pain and mobility issues.

How do I know which size to order?

We recommend ordering your standard dress shoe size. If you are between sizes or have wide feet, we offer multiple width options ranging from Standard to Extra-Extra Wide to ensure a perfect fit.

What is your return and exchange policy?

We offer a 60-day wear test. If you are not 100% satisfied with the comfort or fit, you can return your shoes for a full refund or exchange, no questions asked.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your order sooner.

Are Orthofeet® shoes compatible with custom orthotics?

Yes, most of our styles feature removable insoles and extra depth, making them perfectly suited to accommodate custom orthotics or prescribed inserts.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through partners like Afterpay and Klarna.